Invalid Request

عدد الخيارات في هذه العجلة: 50

• 1. The guest are complaining the room is so hot, it might because the air condition is not functioning well, what would you do?
• 2. There is guest in the room she/he requested to clean it, what is your approach?
• 3. While you are cleaning the room the guest insisted enter. What would you do?
• 4. How can you build rapport with the guest in first meeting?
• 5. In terms of grooming, is there any different between a butler and room boy?
• 6. The guest requested to iron his/her clothes it so happen that the iron board is not available. How will you handle the situation?
• 7. What is the importance of knowing different luggage in business industry?
• 8. Why do you need to clean the shoes? Enumerate the steps in shoe polishing?
• 9. How will you clean shoes with beads and accessories?
• 10. Between a vacant dirty and makeup room, which will you do first? Why?
• 11. Differentiate between a valet/Butler services to room Attendant/ room bo.
• 12. Differentiate a valet runner and butler?
• 13. Name at the 5 cleaning supply and give it's purpose in cleaning the guest room.
• 14. Suggest way on how to maintain and keep housekeeping equipment in good working condition considering your safety.
• 15. How can we identify that the clothes is to be laundered or not?
• 16. Why is sorting very important in laundry sorting?
• 17. Why do we separate white from other color?
• 18. Differentiate the job of a room boy from of a houseman.
• 19. The guest requested for a baby crib and at the same time another guest request for room cleaning. What you handle the situation?
• 20. What will you do if you found out that the guest is dead?
• 21. While are cleaning the room the guest is not feeling well he/she vomit on the floor. How would you handle the situation?
• 22. The guest ask for a help to pack or unpack his/her luggage while you are doing you task, you did not intend to destroy the handle of his luggage, what will you do?
• 23. How would you handle guest confidentiality in guest property and activities?
• 24. You are assigned to clean up 15 rooms and given you have 8 hours duty. How will you handle this situation?
• 25. While you are cleaning the vacant dirty room the guest come back and insisted that he left his wallet inside the room but unfortunately you did not found anything, how are you going to handle the situation?
• 26. Why it is the second sheet is laid down in a wrong side position?
• 27. Do you let the guest see your tools for repair? Why?
• 28. How do you perform the proper bending and fitting in making up bed?
• 29. What is the process of dry cleaning? Why is it called dry?
• 30. What do you mean by 5 S?
• 31. Differentiate a turn down service from makeup room service?
• 32. How will you help to maintain the bed from wear and tear that would cause an early depreciation?
• 33. How do you remove ketchup or tomato sauce stain on fabrics?
• 34. What are the safety precautions before applying bleach on any linen, fabric or clothes?
• 35. What is the basic step in the maintenance of machine dyer?
• 36. What are the advantages of using fabric conditioners?
• 37. What should you do to have smooth and easy ironing?
• 38. How would you control household pests like mosquito, cockroach and flies?
• 39. Why is good ventilation very important when cleaning the bathroom using strong acid cleaners?
• 40. Where would you position yourself in making up the bed? Why is it important to position yourself correctly while making up the bed?
• 41. What are precautionary measures that must be taken when using cleaning products or agents?
• 42. What would you do if the coffee, milk, or juice spilled on the floor or on the carpet?
• 43. How would you describe color fast and non-color fabrics?
• 44. How do you prevent clothes shrinkage when using machine clothes Dryer?
• 45. What part of the blouse should you iron first? Why?
• 46. What would you do if you found deadly weapon/drugs in the guest luggage while unpacking?
• 47. What is your basis for the number of linens that could be loaded into the laundry machine?
• 48. Enumerate and identify the factions of the different laundry supplies?
• 49. Discuss the appropriate temperature to be applied for the specific laundry?
• 50. What is the importance of waste/garbage segregation?