Customer and Reseller Pushbacks

บนวงล้อนี้มีอะไรบ้าง (24 ตัวเลือก)

• Customer: Why are you contacting me? I have a reseller, you need to go through them.
• Customer: This is just a sales call. Why are we discussing other things than compliance?
• Reseller: I manage the customer's Adobe relationship on their behalf. Why do you need to contact them directly?
• Customer: Why do we suddenly have to stop using generic email addresses for our Adobe licences? We have always done it.
• Customer: Why should I pay for an individual licence for someone who only uses Acrobat once or twice a month?
• Customer: Why can't 30 employees share 10 licences if they're never using Adobe at the same time?
• Customer: Do you really expect us to buy a licence for every freelancer who only works with us for a few weeks? What are our options?
• Customer: If Adobe technically allows the same account to be used on different machines, why isn't it allowed if we have one person per machine?
• Customer: Adobe is already expensive enough. Why would I upgrade from Acrobat Standard to Acrobat Studio?
• Customer: If Adobe keeps pushing that we have been sharing licenses for 4 years, why shouldn't we just move to another provider and share those licenses?
• Customer: Why should we participate in a licensing review if we're comfortable with our current license position?
• Customer: We suspect we have perpetual licenses, how can we find out how many we have?
• Customer: Why does Adobe need us to run a scan, what exactly are you looking for, and what happens to the data?
• Customer: Why would I move my perpetual Acrobat licences to subscription when I've already paid for the licences I have?
• Customer: If everything looks fine in our Admin Console, doesn't that prove we're correctly licensed?
• Customer: Our reseller told us this license set up was fine, so why is Adobe now telling us something different?
• Customer: If our licensing setup is wrong, why didn't Adobe or our reseller tell us when we bought the licences?
• Customer: Why would I move my Adobe purchases to a reseller when buying directly from Adobe is easier?
• Customer: If I already have a relationship with Adobe, what's the benefit of adding a reseller?
• Customer: We have licences across several contracts, departments and resellers. How do we identify what we have and move forward?
• Customer: If a generic email address is only used by one freelancer, what's the problem?
• Customer: If Acrobat is being used as part of an automated process rather than by an individual user, why would that create a licensing issue?
• Customer: How is Licence Advisory different from Adobe simply looking for ways to make us spend more money?
• Customer: Why should we disrupt our business by changing generic accounts to named users when the current setup works?